No products in the cart.
At Antantulla Appam Ministries, we strive to give you the very best shopping experience possible. However, considering that opened or damaged products cannot be reused, we cannot accept exchange or return of opened or used products once sold or delivered.
Antantulla Appam Ministries is not responsible for any damage caused after delivery
In case of any problem or quality issue with the product, we exchange the product. All you need to do is give us a call or email us within 24 hours of delivery. You can reach us on +91 9003067777 and our Customer Care will be happy to assist you
support@elimgrc.com (for shipment related queries) —
customercare@elimgrc.com (for product related & other queries)
Return Policy:-
1.How do I return or exchange my products?
If you receive an incorrect / damaged product, you can mail us at customercare@elimgrc.com and mail the product to us at the following address.
Antantulla Appam Ministries,
50, Railway Station Border Road, Taylor Estate,
Kodambakkam, Chennai – 600024,
Tamil Nadu,
India.
Please don’t forget to mention your contact details and Order number.
Items will have to be unused and returned in their original packaging within 2 days of delivery.
International orders are not eligible for return / exchange unless an incorrect product has been delivered.
2.What is Antantulla Appam Exchange Policy?
You can send it back to us within 2 days of the delivery. We will either replace it with another product of the same value, or offer credit on a future purchase in the form of a voucher.
3.How do I send the product back?
You can send it back to us via a cost-effective courier company or registered post.
4.Can Antantulla Appam arrange for the product to be picked up from my address?
Reverse pickup will be arranged only in the following conditions.
Product damaged when received
Product is defective in any way
5.Will I have to pay for returning the products?
Yes, you will have to bear the postal charges for sending your products back to us.
6.I have received a wrong / defective product. How do I proceed?
Please send us images of the product at customercare@elimgrc.com and our Customer Care Executive will get back to you. We will arrange for a reverse pickup and once we have received the product, we will reimburse you in the form of a voucher.(or refund the amount ).
7.Can I get a refund on a cancelled order?
Refund will be processed through the same mode within 10 working days. Customer can cancel the order within 30 mins after placing the order.
If you have any further questions about the return/exchange policy then please contact us at customercare@elimgrc.com
Return / Refund policy:
Purchased items should be returned within 2 days of delivery.
Return of the damaged products should be done within 24 hours of the time of delivery.
The refund for returned items will take approximately 3 to 5 bank working days.